Frequently Asked Questions
Everything you need to know about your Hard Yakka gear and orders.
How long does shipping take within Australia?
Standard delivery typically takes 3-7 business days, while Express Post orders are usually delivered within 1-3 business days depending on your location.
What is your return policy for workwear?
We offer a 30-day return policy for all items in original condition with tags attached. Please note that safety boots must be returned in their original, undamaged box.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and inseam to compare against our specific fit charts for the best results.
Are Hard Yakka boots covered by a warranty?
Yes, our footwear is covered by a 6-month manufacturer's warranty against defects in materials and workmanship from the date of purchase.
Can I track my order once it has been placed?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options including Afterpay and Zip Pay.